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Fees & Proposal management
Revenue and Margin reports
Enterprise level security
Companion mobile app
Frequently asked questions
What happens at the end of my free trial?
Because we don’t require any credit card or other payment information, you don’t have to cancel anything should you choose to not continue using OOTI. You can test the software completely risk-free.
My free trial has ended, where can I sign up?
You can upgrade to the paid subscription plan from the subscription page after you login to your account.
What counts as a “user”?
A 'User' is anyone (staff, manager, administrator, employee) who either 1) Needs to log in to the application to administer it, and/or 2) Anyone who needs to have their time recorded against tasks which are assigned to them regardless of whether they or someone else logs that time.
Can I change my subscription plan?
Yes. If you want to upgrade to a different plan as your feature requirements change, you can do so on the subscription management page.
What types of payment do you accept?
We accept credit or debit card payments via Visa or MasterCard. For enterprise accounts, we offer invoicing and direct deposit options.
Can I cancel my account?
Although we'll be sad to see you go, you can cancel your subscription at any time, without any cancellation fees. If you do decide to cancel, you will never be charged again and will only be responsible for charges incurred up until the end of the current billing period. If you try OOTI but decide it's not right for your business, we delete your trial account after 90 days.
Can I export my data out of the product?
Of course. You can export data such as custom reports, clients, projects, fees, expenses, invoices or export all your data to excel.
Is my data safe and secure?
The short answer: Yes. Of course. The longer answer: OOTI is hosted in Enterprise Grade hosting facilities in Europe. We use redundant hardware, networks, data centres and infrastructure. These ensure that if any component fails, OOTI will keep on running – with little or no disruption to your service. OOTI uses data centres in multiple locations, with data being synced between them. In the event of a disaster at one location, we can switch to another, ensuring our service continues to operate. No one can get access to your files unless you let them. You set the level of user permission and control who is invited into your organisation. We encrypt all data between you and OOTI to ensure it can’t be seen by others. Your web session is encrypted using industry-standard TLS (Transport Layer Security) protecting your user ID, password and financial data.
All OOTI accounts are safe, secure, password-protected, and backed-up daily.